Trigiene Dental at the Dental Showcase

Trigiene will be attending the BDIA Dental Showcase on the 19th – 21st October.

If you’re looking for an upgrade, a complete handpiece protection plan, extended warranties, replacement handpiece or a quick and easy handpiece repair service, look no further than Trigiene on Stand Q40. We have a range of handpieces on display and our experts are on hand to find the ultimate handpiece option for you and your practice.

Intra-Oral Sensors Q&A

Q. Why should I consider Intra-Oral Sensors for my practice?

A. Best quality digital image, Improved workflow, Low radiation dose, No chemical disposal or dark-rooms, Instant chairside patient dialogue, quality digital enhancement.

Q. Sensors are too costly for my practice Fact: 80% of Sensors are sold into busy NHS practices for improved workflow

A. ‘Cost in use’ is what you really need to measure.  When you consider cost of consumables (film, developing chemicals, chemical disposal or even replacing phosphor plates) then time considerations, over a 5 year period, Sensors really pay off.

Q. What if I drop the Sensor or the patient damages the cable?

A. With the Fona Stellaris Sensor this is no longer a worry. The Sensor has a unique patented replaceable cable that is only a small fraction of the cost of the Sensor. Every Sensor is supplied with one spare cable should there be any damage. The Sensor plate also contains a unique internal cushioning system to protect against falls and knocks.

Q. I’ve heard patients don’t like Sensors because they are bulky and uncomfortable in the mouth

A. The Fona Stellaris Sensor has rounded edges and rear mounted cable to aid patient comfort. Fact- most people prefer the feel of the new Sensor over the traditional film or phosphor plate that have sharp edges.

Q. How long does it take to acquire an image?

A. Instant. If the Sensor is positioned correctly your image will be on screen within 2 seconds of delivering the radiation dose.

Q. How much radiation is required to achieve a quality image?

A. Typically 1/5th of what is required with traditional film.

Q. Will it link in with my patient management software?

A. The software integrates seamlessly with most Patient Management Software systems.

Q. How quickly can we get an engineer to fix a problem?

A. Instantly. There is a 24/7 hotline and remote support available with the product. Once installed and staff trained it would be extremely rare for an engineer to need to make a site visit.

If you feel your practice could benefit from a training session, call Trigiene today to book a time slot.

WOW! We're pleased to announce that we've hit a huge milestone!

Wow! We’re pleased to announce that we’ve hit a huge milestone. We almost have 1000 users on our handpiece repair website.

To celebrate we’re giving away a FONA Dental Eagle Essence to the 1000th user! We’d love it if you could like and share our post to help us hit our target. Even more, if you don’t already use our repair service, head over to the website and register today to see what all the fuss is about!

Costly Handpiece Breakdowns? Trigiene can help.

Handpiece breakdowns can be far more costly than most people realise with numerous hidden costs often unaccounted for. There is the cost of replacement parts but then there is also chair-side downtime, postal delays, labour, delivery charges/recorded delivery, workshop delays and so it goes on. Further to that, if you post your handpiece off in the ‘Free Post Jiffy Bag’, no one will want to know about it when it doesn’t reach it’s destination and your handpiece just becomes another piece of history!

Our mission at Trigiene is to reduce downtime and inconvenience for the dentist through service and products so that he/she can concentrate on what they do best, providing top quality treatments to their clients. Having recognised this, Response24 was born offering a hassle free handpiece repair service. Every handpiece breakdown is tracked and traced from the minute it leaves the practice reception to the minute it is returned. The collection packs are collected the same day, the repair quotation is available the next day and the repaired handpiece is returned within 24 hours. The collections and returns are completely free, the only thing you pay for it the repair itself (if the quote is accepted).

How can we offer a free collection and delivery service? Because our repair quotations are so competitive it is very rare for a quotation to be declined!


What Do Our Customers Say About Us?

  • From first speaking to Roy to working through the whole repairs system with Steve and the lovely admin girls the whole process was easy and a pleasure. It was also amazingly quick. We will definitely be using Trygiene again. – Park Street Dental

    It was also amazingly quick
  • Our repairs were done quickly and conveniently by Trigene and the pick up and drop off service was great! All hand pieces working well and sufficiently. Thanks again! – Cardonald Dental Clinic

    The pick up and drop off service was great
  • Trigiene kept us well informed of the works they were carrying out for us at all stages. Repairs were quick and efficient and overall we are really happy with the service. Thanks Trigiene. – The Parade Specialist Dental Centre.

    Repairs were quick and efficient
  • Always very efficient with collection and prompt return of handpieces, very happy! – Claudine Gourlay Dental Practice

    Always very efficient..
  • No improvement needed, fantastic service from start to finish. Great communication and quick turnaround. – Darras Hall

    “fantastic service from start to finish”
  • Every stage is simple and not complicated. Easy to use website and the staff on the phones are always a great help. – Promenade Dental

    Every stage is simple and not complicated.
  • Fantastic service and very quick turn around. Thank you very much – Mirela Muresanu, Killingworth Dental Surgery

    Fantastic service and very quick turnaround…
  • Very good service!

    Kennett Road Dental Practice
  • Excellent service, thank you!

    Ryton Dental
  • Very good service!

    No1 Victoria Dental Clinic – September 2016
  • Always providing a fast and reliable service!

    Blaby Dental Practice
  • Really good, speed service!

    Lower Brook Dental Surgery
  • Always a great service!

    SE1 Dental Centre
  • Very happy with the repair service.

    McNicol Dental Surgeons – September 2016
  • Very nice company, always helpful and friendly.

    Perfect Smile Clinic, York
  • Very quick turn around, thank you!

    Eunson Dental Surgery
  • A very good, prompt service!

    Abbey Road Dental
  • Thank you for repairing a handpiece we’d been told was irreparable!

    Woodcock Lane Dental Care, Jackie Hayes
  • Really great service, quick delivery, great communication!

    Straight Road Dental Practice, Krishna Kilpatrick
  • Very fast, reliable service!

    Windmill Orthodontics, Emma Henderson
  • Excellent service and communication throughout. Thank you!

    Colne Valley Dental Care, Stephanie Thornton
  • Very good service, thank you!

    Lister House Dental, P Griffin (Practice Manager)
  • Great service, fast and easy! Many thanks!


    Dukinfield Dental Practice, Kirsty (Nurse / Receptionist)
  • Fantastic service, always prompt with delivery. Would also recommend their Handpiece repair service, again excellent turnaround and help when required.

    Melanie Holland, Darras Hall Dental Practice
  • Don’t change a thing! You are providing an excellent service and I am someone who is not easily pleased. Many thanks!

    Wrigley Dental Practice, Alastair Wrigley
  • Good service, prompt feedback/quote and always at competitive prices.

    Katz & Madhok Orthodontics, Petra – November 2016
  • Very helpful staff, answer all queries very quickly and efficiently.

    St Helen’s Dental Practice, Cockermouth – Lyndsay Ellis September 2016
  • Very good customer service, speedy repairs and great prices.

    Dawood & Tanner Dental, London – Meagen Seto September 2016
  • Thank you for such a speedy turn-around!! Will definitely use you again.

    Waddesdon Dental Practice – Zoe January 2017
  • Very pleased with the service, staff on the phone are very nice and efficient.

    Bluebell Dental Practice, Ilford – Joanne Tomkins Setpember 2016
  • Very efficient & good value for money.

    Cranleigh Dental Centre, Cranleigh – Hayley Cannon September 2016
  • Quick, reliable very professional service.

    Brown’s Dental Surgery, Washington – Donna Higgins September 2016
  • Excellent, quick service.

    I Like My Smile Dental Group, Newcastle – Jo Carrick September 2016
  • Your online booking service is very convenient, collection and delivery of handpieces works very well.

    Beechwood Dental Care, Carshalton – Vanessa Cacarino Setpember 2016
  • Excellent service at competitive prices. I was reluctant to change from our previous repair company, but once I had spoken to a local dentist who already uses you, I had no hesitation.

    Sawbridgeworth Dental practice, Sawbridgeworth – Anne Breese September 2016
  • Very pleased as other repair providers said they cannot repair several of the handpieces that you have repaired.

    Marcuccilli Dental Care, Lanarkshire – Amanda Zycinski August 2016
  • Very modern company, we love that you pick up the handpieces & keep us informed every stage by email.

    Longwood House Dental Care, Ilford – Sarolta Aschin August 2016
  • The service you give is brilliant. The turn-around on repairs is fantastic. Keep up the good Work!

    Charlesfield Dental Practice, Cardigan – Practice Manager August 2016
  • It seems that my staff prefer to deal with your company rather than the more known brands, I trust you will carry on showing the same level of professionalism!

    Wilson Road Dental Surgery, Cardiff – Xenis Ioannides September 2016
  • Amazing customer service from staff – it is a pleasure to work with you. Always helpful, very quick in responding and great customer service skills!

    Verne Road Dental Practice, North Sheilds – Monika James December 2016
  • Fantastic service, always prompt with delivery. Would also recommend their Handpiece repair service, again excellent turnaround and help when required.